Frequently Asked Questions

Select one of the following frequently asked questions to view the questions and answers.

Beta Zone Basics

What is a pre-release program?

A pre-release program is an opportunity to test a product or service that is not yet complete or commercially available. The objective around our pre-release programs are to get BlackBerry software and services into the hands of people in real world environments and gather feedback about the product to ensure it works well and meets expectations. It is really an “inside peek” at the latest and greatest from BlackBerry – and for this reason, please be sure to review the Terms and Conditions of BlackBerry Beta Zone participation.

Why join BlackBerry Beta Zone for Business?

  • Becoming a member gives you a unique opportunity to trial the newest BlackBerry software and services before it is released to the public. This means that you will get your hands on beta versions of BlackBerry software and services before anyone else!
  • Once you have tested out the software, you can offer your feedback and suggestions directly to us about how the product and/or service can be an improved experience for all users!
  • You can prepare your business for upcoming releases of BlackBerry products and/or services.

What happens after I enroll

Once you enroll for BlackBerry Beta Zone for Business, BlackBerry will review your registration. Upon approval, the Enterprise Pre-Release Programs Team at BlackBerry will create your membership, and you will be sent a welcome email with additional details regarding your participation. Login credentials will be sent to you in a separate email. Once you are logged in, you are ready to start testing.

How do I start participating in programs?

You are now ready to participate in enterprise pre-release programs. To see which programs are available to you, visit ‘Eligible Programs’. Select the program(s) you are interested in joining, review the Agreements, click “I Accept,” and you are all set to participate. The majority of pre-release programs are private programs, meaning you will either require a Non Disclosure Agreement (NDA) to participate or there is limited capacity. Please contact enterpriseprerelease@blackberry.com to have an NDA prepared or to see what programs are available.

Why is my country not listed?

We are so pleased to have dedicated BlackBerry users all around the world and we truly value your feedback. We are currently working to expand the global reach of BlackBerry Beta Zone for Business, and will be adding more countries soon, so please check back!